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Social Media Comic: Your Customers Are Not The Enemy!

Do you treat the complaints of your customers with the respect they deserve or do you treat your customers like the enemy? Maybe you should listen more closely to the feedback they are offering!

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Celebrating A Birthday – Twitter Style

Ever wonder what a team of social media geeks do to celebrate a birthday? Check out this cube turned into a Twitter bird cage, as well as a cool Twitter cake and cookies!

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2011 Round-Up Of My Social Media Cartoons And Comics

All my social media cartoons and comics linked in a single post. Feel free to use these in your blog posts or presentations with the proper attribution.

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The Secret Formula To Social Media Success (shhh…don’t tell)

Do you know the secret formula to social media success? I'm not saying it's an easy formula to follow, but if you do, you'll have a greater chance of success!

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Social Media Ostriches – The Corporate Hypocrisy Of Blocking Employee Access...

I find it mildly amusing that some companies are becoming social media ostriches and sticking their heads in the sand by denying access to sites like Facebook, Twitter, and LinkedIn. In this article, I...

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Outsourcing Social Media – Is It Worth It?

Have you ever thought about outsourcing your social media management? If you're considering it, think carefully about who you choose to partner with and make sure they understand your community!

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Weak Passwords Can Jeopardize Your Personal And Professional Security...

Are your passwords strong? Better yet…are they weak? Do you know the difference? I know, I know…passwords are a pain. They’re hard to remember, sites keep making you change them and don’t even get me...

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Comic: Social Media Strategy From A Book

A social media strategy isn't something you can get from an eBook. It's something that needs to be uniquely tailored to your specific business goals.

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Is Your Social Media Strategy Truly Agile?

Do you really know what the phrase "Agile" means? Learn how the 12 principles of agile software development can improve your social media engagement.

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Can Social Media Disrupt Your Life Or Career? 5 Tips For Managing The Timesink

Do you let social media distract you from your career deliverables or from your real-life relationships? Here are a few tips to avoid the timesink.

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[COMIC] Who Is Running Your Social Media Channels? Is It Your Intern?

As a business leader, you have likely spent a lot of time and energy developing your customer base. The growth of your company is dependent on new and return sales and you understand that how people...

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Cupcakes And Controversy: A Lesson In Business Social Media Etiquette

This week we welcome guest blogger Amy Stewart, Senior Manager of Social Media Strategy for Intouch Solutions & author of great Kansas City-focused blog at beyondtheplazalights.com. Amy also tweets...

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Can Good Social Media Customer Service Help You Grow Your Brand?

This week we welcome a new contributor Stanna Johnson from Qwaya. Stan is an online writer and a social media enthusiast who loves to write about the latest social media trends. Feel free to leave any...

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Should We Expect Health Care Professionals To Post And Tweet?

There’s no doubt about the fact that patients are becoming more vocal in the social media space. There are amazing digital conversations going on about widespread diseases like Diabetes and Multiple...

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What Is A Social Intranet And Is It Right For My Company?

Today’s article is a guest post from Karleen Murphy, A Marketing Assistant with Intranet Connections, a Business Intranet Software provider in Vancouver, British Columbia. Thanks to Karleen for sharing...

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Fast And Easy Way To Print Or Save A Skype Conversation

I find Skype to be one of the most useful tools out there when it comes to connecting with people around the globe. Whether it’s video chat with family or using it to instant message with my...

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Can Your Social Media Posts Negatively Impact Your Workers’ Compensation Claim?

This week we welcome guest blogger Delan Cooper. Delan Cooper is a writer with years of experience, who currently works as a creative writer for businesses. He is passionate about providing good...

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10 Easy Reasons That Justify The Use Of Social Media For Business

This week we welcome guest blogger Nicole Lewis. Nicole Lewis is a freelance writer and a professional blogger. She is interested in academic research and writing. Thanks to Nicole for sharing her...

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Social Media Comic – WordPress vs The .NET Shop

Today’s social media comic is reflective of a conversation I have had with leaders at multiple agencies. Those agencies were so invested in their Microsoft partnerships and being  a “.NET shop” that...

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Infographic: In Your Digital Agency, Which Lego Character Are You?

I’m a big fan of infographics…when they are done properly. A great infographic can easily convey a lot of information in a short, easy-to-digest manner, while also entertaining the reader in some way....

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